Work
These are some samples of my accessibility, user research, design, and strategy work. I'd be excited to speak with you about them!
Complex systems
Service blueprints
Multiphase design and research
Digitizing manual processes
How can we best serve Veterans and their dependents through form digitization while operating within the confines of legacy government systems and technology?

Generative research
Attitudinal research
Accessibility
Usability testing
When the primary purpose of an image is to communicate a feeling, how might we communicate that feeling to non-sighted users?

User interviews
Stakeholder interviews
Tree testing
Wireframes
How might we design an intuitive site architecture for multiple audiences with conflicting priorities?

Inclusive design
Accessibility
Web
iOS
Android
How might we design an accessible multi-platform experience and communicate accessibility features to developers?
