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Work

These are some samples of my accessibility, user research, design, and strategy work. I'd be excited to speak with you about them! 

Complex systems

Service blueprints

Multiphase design and research

Digitizing manual processes

How can we best serve Veterans and their dependents through form digitization while operating within the confines of legacy government systems and technology?

Stack of complicated-looking paper forms

Generative research

Attitudinal research

Accessibility

Usability testing

When the primary purpose of an image is to communicate a feeling, how might we communicate that feeling to non-sighted users?

Person with long dark hair points at orange sticky notes in groups on a white wall

User interviews

Stakeholder interviews

Tree testing

Wireframes

How might we design an intuitive site architecture for multiple audiences with conflicting priorities?

Person drawing wireframes in their notebook with an orange pen

Inclusive design

Accessibility

Web

iOS

Android

How might we design an accessible multi-platform experience and communicate accessibility features to developers?

Group of people sitting on a couch and collaborating on their laptops in an brightly lit office building

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